Personally Identifiable Information
Personally Identifiable Information is any information that concerns you individually and would permit someone to contact you. This includes your name, address, telephone/fax number, email address or any information you submit to riveroaksplanthouse.com that identifies you individually.
This website will not collect any personally identifiable information about you unless you provide it.
Therefore, if you do not want us to obtain any personally identifiable information about you, please do not submit it to us.
You can visit and browse the River Oaks Plant House website without revealing personally identifiable information about yourself. You may also choose to disclose personally identifiable information about yourself, which may be maintained as described below. This website may collect personally identifiable information about you by the following methods:
Registration Forms – If you are offered the opportunity to enter a promotion, to become a registered user of riveroaksplanthouse.com, or to opt-in to receive River Oaks Plant House information through another site, you must apply by filling out the registration form on the site. This form requires certain personally identifiable information that may include, without limitation, your name, age, email address, postal address, telephone number, areas of interest, product usage, and/or a unique individual password.
Transactions and Activity – If you become a registered user or if you conduct transactions through this website, we will collect information about the transactions you engage in while on the website and your other activity on the site. This information may include, without limitation, areas of the website that you visit, transaction type, content that you view, download or submit, transaction amount, payment, and billing information, as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.
Email and other voluntary communications – You may also choose to communicate with us through email, via our website, by telephone, in writing, or through other means. We collect the information in these communications, and such information may be personally identifiable.
Non-Personally Identifiable Information
When you visit the River Oaks Plant House website, like when you visit most other websites, certain anonymous information about your visit is automatically logged. This may include information about the search engine you use (Google, Bing, etc), the type of browser you use, the server name and IP address through which you access the internet (such as “aol.com” or “earthlink.net”), the date and time you access the site, the pages you access while at the River Oaks Plant House website, and the internet address of the website, if any, from which you linked directly to the River Oaks Plant House site. This information is not personally identifiable.
River Oaks Plant House may use the personally identifiable information collected through its website primarily for such purposes as:
– helping to establish and verify the identity of users;
– opening, maintaining, administering and servicing users’ accounts or memberships;
– processing, servicing or enforcing transactions and sending related communications;
– providing services and support to users;
– improving the website, including tailoring it to users’ preferences;
– providing users with product or service updates, promotional notices and offers, and other information about River Oaks Plant House and its affiliates;
– responding to your questions, inquiries, comments and instructions;
– maintaining the security and integrity of its systems.
River Oaks Plant House uses the anonymous browsing information collected automatically by its servers primarily to help it administer and improve its website. River Oaks Plant House may also use aggregated anonymous information to provide information about its website to potential business partners and other unaffiliated entities. Again, this information is not personally identifiable.
Disclosure of Information
River Oaks Plant House does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you. River Oaks Plant House may use unaffiliated companies to help it maintain and operate its website or for other reasons related to the operation of its business, and those companies may receive your personally identifiable information for that purpose. River Oaks Plant House may also disclose personally identifiable information about you in connection with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law.
This website is directed toward and designed for use by persons aged 13 or older. River Oaks Plant House will not approve applications of, or establish or maintain registrations for any child whom River Oaks Plant House knows to be under the age of 13. River Oaks Plant House does not solicit or knowingly collect personally identifiable information from children under the age of 13. If River Oaks Plant House nevertheless discovers that it has received personally identifiable information from an individual who indicates that he or she is, or whom River Oaks Plant House reasons to believe is under the age of 13, River Oaks Plant House will delete the information from its systems. Additionally, a child’s parent or legal guardian may request that the child’s information be corrected or deleted from our files by requesting this via our Contact Us page.
“Cookies” and Advertisers
The River Oaks Plant House website’s server, or the servers of companies that are used to operate this site, may place a “cookie” on your computer in order to allow you to use the website and to personalize your experience. A “cookie” is a small piece of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer’s hard drive. Cookies allow us to recognize your computer while you are on our website and help customize your online experience and make it more convenient for you. Cookies are also useful in allowing more efficient log-in for users, tracking transaction histories and preserving information between sessions. The information collected from cookies may also be used to improve the functionality of the website.
Most web browser applications (such as Microsoft Internet Explorer and Google Chrome) have features that can notify you when you receive a cookie or prevent cookies from being sent. However, if you disable cookies, you may not be able to use certain personalized functions of this website.
River Oaks Plant House maintains physical, electronic, and procedural safeguards to help guard personally identifiable information. If transactions are offered on the site, transaction information is transmitted to and from River Oaks Plant House in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception. River Oaks Plant House restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Please be aware, however, that any email or other transmission you send through the internet cannot be completely protected against unauthorized interception.
In order to provide service to you, we may send you communications related to your transactions, security or the administration of its website. From time to time, River Oaks Plant House and its affiliates may also wish to send you other messages or updates about our website, River Oaks Plant House, our affiliates, or their promotions and other activities. If you do not wish to receive non-transaction/security related communications from River Oaks Plant House and its affiliates, please send an email to us.
River Oaks Plant House reserves the right to modify or supplement this policy at any time. If a material change to the terms of this policy is made, River Oaks Plant House will post a notice on its homepage and a link to the new policy.